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Friday, April 26, 2013

The Advantage of Availing Extended Warranty Services

  It was July of 2010 when I bought my first digital camera.  I had many options then from different manufacturers---- Sony, Canon, Panasonic, Olympus, Samsung, etc…name it!   but I settled for Olympus utough 6020. It was one of the latest digicams back then and I guess the sales person was really good at doing his job of convincing me. That time it was worth Php 19, 995.00. It came with accessories and a 1-year warranty. He also offered me an EXTENDED WARRANTY SERVICE of 2 years( an additional Php 2400.00) which sums up to a total of 3 years warranty service.


Olympus utough 6020

     Sad to say, Olympus utough 6020 is not as tough as it claims to be. From July 2010 up to April 2013, I had to return it to the shop’s service center  5 times for repair!!!! Just imagine the days and weeks  wasted just because the camera was not functioning.


April 2013.  After 3 weeks of waiting for the repair (again!)  of my almost 3-year old OLYMPUS UTOUGH 6020, Madz of Electroworld – MOA branch called me up to inform me that my unit is already for replacement. She did not give me the exact reason why but maybe, just maybe since the unit is already phased out, the service center must have had a hard time looking for new spare parts ( or maybe, they grew tired of my complaints J ). Well one good thing about EXTENDED WARRANTY SERVICE ( offered only once) is that the unit gets to be replaced in cases like mine. Three more months and I would not have been able to avail this. Good timing!


    Madz gave me 2 options for unit replacement (mind you, both are free and brand new! :)  (1) Olympus Tough 630 or (2) CYBER SHOT SONY TF1… Good! I get to choose… but it was not that hard to decide which one I will take. Of course this time I will go with CYBER SHOT SONY TF1. My Olympus Tough had caused me numerous headaches! I’m sure Olympus offers great gadgets. However with my experience with Olympus Tough 6020, I will need to think twice or thrice before spending my hard earned money on their items.    


     So now I welcome my latest gadget, SONY CYBER SHOT TF1… I hope you will be good to me (haha!). With 1 year store warranty and 2-year SONY warranty, what more could I ask for?

CYBER SHOT SONY TF1

For more info about this camera, visit their site at http://store.sony.com/p/Sony-Cyber-shot-TF1-Waterproof-Camera/en/p/DSCTF1/R

Ciao! :)


2 comments:

  1. Well I think for expensive things like cars consumer products and gadgets one should purchase extended warranty to make our self relaxed from the cost of repair and maintenance,edifying post as you have discussed all the pros and cons of extended warranty.

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  2. The information provided by you in this post is quite edifying it will help lots of people to understand the concept of extended warranty

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